Seminar: DSTU EN ISO/IEC 17025:2019 and Internal Laboratory Audit (DSTU ISO 19011:2019)

The seminar covers the requirements of DSTU EN ISO/IEC 17025:2019 and the topic of internal laboratory audits per ISO 19011:2018. The program addresses organizational, resource, and process requirements, maintaining technical records, data management, handling complaints, nonconformities, corrective actions, and management system documentation.

The material is structured as thematic modules with practical exercises using sample documents and typical scenarios encountered in testing laboratories.

Day 1 (16.10.2025, 10:00–16:00)

• Legislative, regulatory, and economic aspects of accreditation of testing laboratories per DSTU EN ISO/IEC 17025:2019.
• General requirements: impartiality, confidentiality.
• Structural (organizational) requirements.
• Resource requirements: personnel, facilities and environmental conditions, equipment, metrological traceability (Annex A), externally provided products and services.
• Process requirements: review of requests/tenders/contracts, decision rules, conformity assessment, recording of results.
• Selection, verification, and validation of methods; sampling; handling of test items; measurement uncertainty evaluation.
• Ensuring the validity (quality) of results: approaches, planning strategy, examples of implementation.
• Reporting of results, complaints, management of nonconforming work.
• Practical exercise: nonconformity reports, measurement protocol forms, analysis of real reports and customer requests.
• Technical records.
• Data management and information management.

Day 2 (17.10.2025, 10:00–16:00)

• Management system requirements: MS documentation (Annex A), document control, records management, actions addressing risks and opportunities, management review.
• Practical exercise: reporting of results, handling complaints.
• Improvement (Option A).
• Corrective actions (Annex A).
• Internal audits (Annex A): auditor requirements and audit procedures, nonconformities and their resolution, types of audits in a laboratory.
• Stages of development and implementation of a management system.
• Annex B "Management System".
• Requirements of ISO 19011:2018.
• Testing and/or practical exercise.
• EA/ILAC documents mandatory for implementation in a testing laboratory.
• Accreditation and monitoring procedures.
• Summary, Q&A session.